Shipping Policy

All of our gold and silver lines are in stock and ship within 1-2 business days. Our diamond lines ship within 5-7 days depending on the item. If you need an item in a rush, give us a call and we’ll try to assist you. Please note the day you place the order does not count as the first business day. Example if you place an order on Monday we will ship your order on Tuesday or Wednesday if we have a 1-2 business day shipping on that product. . If you order on Friday we will ship on Monday or Tuesday if we have a 1-2 business day shipping on that product. We are closed weekends. Please allow extra time for delivery around the holidays.

Orders are processed, shipped and delivered Monday through Friday only. All orders placed on Saturday, Sunday or on a national holiday, will be processed the following business day. Once your order has shipped, you will receive an email with a tracking number. All orders are shipped through USPS. Once your order has shipped, USPS is solely responsible for delivery. Luxsteria has no control over nor any responsibility for any packages once they have left our facility. 

The customer is responsible for any and all shipping charges related to undeliverable packages, including return to sender fees and fees for future shipments ($9.50 for USPS Priority). It is the customers responsibility to file any claims with USPS for any damaged or missing packages or any packages delivered to a wrong address. On a case by case basis, Luxsteria might assist you on your claim by providing information and/or proof of necessary items.

Luxsteria can not be held responsible for wrong doings by USPS or by stolen packages left at your address.

Shipping Information 

Luxsteria has a different shipping rates charge based on the shipping service which includes insurance for the wholesale value of the package.

Shipping and Taxes will be calculated at checkout. 

Once an order has been shipped you will receive an email notification and you can also log into your account to view the tracking number.

C.O.D. is available for an additional $11 charge.

For shipments to P.O. Boxes and APO addresses, please select USPS as the shipping method as UPS/FedEx do not deliver to these.

Rates are subject to change without notice.

All transit times are determined by the availability of the item(s) on your order. All tentative delivery times will take affect when your package leaves our facility.

Insurance & Security

  • All orders are fully insured while in transit.
  • For security and insurance purposes, ALL shipments require a signature upon delivery regardless of any signed waivers you may have with any of our carriers.
  • Luxsteria encourages all customers to inspect their package(s) for damage or tampering prior to receiving and signing their acceptance.
  • Because of the nature of the items being shipped, we will only ship to the billing address of the credit card used to place the order. Alternatively, we do offer a Hold At FedEx Location service, please call us for details.

PO Box Delivery

  • PO Box orders will not be delivered without a recipient's signature.
  • FedEx orders CANNOT be delivered to a PO Box

Canada Orders

  • Luxsteria can only accept orders to Canada via Paypal.
  • International Shipping is $50 and must be selected at the time of your purchase.
  • Customer is responsible for all international taxes and/or duty fees that incur upon receipt of package.

ALERT: As a result of the ongoing COVID-19 emergency, certain packages may take longer than usual to arrive. learn more at https://postalpro.usps.com